Asked

Cant Use App Not Working

I'm encountering an issue with the Synthiam ARC software, version 2022.02.22.00. When I attempt to run the program, I receive the following error message:

System.IO.FileLoadException: A procedure imported by 'CefSharp.Core.Runtime.dll' could not be loaded.
File name: 'CefSharp.Core.Runtime.dll'
   at CefSharp.CefSettingsBase..ctor()
   at CVGPUwQUmLJBpIysEoS.D5eEiSQFx36mhBoBWji.wl2QQPNKpE()

This error seems to be related to the 'CefSharp.Core.Runtime.dll' file, which is a component used for rendering web content within the application. It appears that a required procedure within this DLL cannot be loaded, which is preventing the software from functioning correctly. Could anyone provide insights or suggestions on how to resolve this issue?


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#1  

Version: 2022.02.22.00

System.IO.FileLoadException: A procedure imported by 'CefSharp.Core.Runtime.dll' could not be loaded. File name: 'CefSharp.Core.Runtime.dll' at CefSharp.CefSettingsBase..ctor() at CVGPUwQUmLJBpIysEoS.D5eEiSQFx36mhBoBWji.wl2QQPNKpE()

#2  

Please use a newer version of the software. The version you are attempting to load is over 2 years old.

PRO
Canada
#3  

It seems like you're encountering an issue with an older version of Synthiam ARC. The error message you're seeing is related to the CefSharp.Core.Runtime.dll, which is used for rendering web content within the application. This issue might be due to compatibility problems or missing dependencies.

Here are a few steps you can take to resolve this issue:

  1. Update ARC: First, ensure that you are using the latest version of Synthiam ARC. You can download the latest version from the Synthiam website. Newer versions often include bug fixes and updates that might resolve your issue.

  2. Check Dependencies: Make sure that all necessary dependencies for ARC are installed on your system. This might include the .NET Framework or other runtime libraries that ARC depends on.

  3. Reinstall ARC: Try uninstalling the current version of ARC and then reinstalling it. This can sometimes resolve issues related to corrupted files or incomplete installations.

  4. Check System Requirements: Ensure that your system meets the minimum requirements for running ARC. This includes having the necessary hardware and software configurations.

  5. Contact Support: If the issue persists after trying the above steps, consider reaching out to Synthiam support for further assistance. They might have more specific solutions for this particular error.

If you have any more questions or need further assistance, feel free to ask!


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