Community Question

I cannot seem to connect my ez-robot revolution six to my iPhone. I am entering the IP address as 192.168.1.1 and a message pops up saying connection error. Please advise.

Aabid
Aabid
Commented July 2015
@DJ @Steve

Both the battery of my phone as well as the robot's is fully charged

The robot doesn't make a sound when turned on. However, when turned on the servos twitch and that makes a sound.

When turned on there is a light flashing blue. When trying to establish a connection the light stops flashing.

The light is blue

I am connecting my phone to the wifi network of the ezb.

Yes, the ezb wifi name display is the same as the connected wifi network on the connection screen.

I have double checked the wire connections several times to the ezb using the very learn section on the website.

When resetting, the EZ-B doesn't speak the introduction message like in the video.

I have tried using both an iPhone 6 (model MG4F2PK/A) and an iPad Air 2 (model MGKL2CL/A) both running iOS 8.4 (12H143).
Steve G
Commented July 2015
@Aabid.

Thanks for answering the questions. So, your EZ-B does not make any sounds (audio tones or speech) at all, and you cannot establish a WiFi connection. This to me sounds like there is a problem with the main (ARM) processor which is located on the lower board inside of your EZ-B. Someone else had a similar problem a while ago with a damaged processor I believe, with similar symptoms. The only thing that can be done here then is the EZ-B will need to be replaced.

The best advice I can give you is to use the "Contact Us" link, then click on the "Warrent Claim" icon. Write down exactly what the problem is and copy & paste the URL of this forum thread in to your warranty claim. The guys at the office will take it from there.

Steve.
Aabid
Commented July 2015
Thanks @Steve. Will do
Steve G
Commented July 2015
No problem. Hopefully it won't be to long before Six is up on his feet and running around.

In the mean time, have a look and complete the lessons in the tutorials for your Six robot. They are a valuable source of information for setting your robots up correctly, and you learn some pretty cool stuff from there too.

Revolution Six Tutorials
Aabid
Commented July 2015
Will do!
Question
Avatarby Aabid
Published Friday, July 3, 2015