ARC Pro

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PRO
Synthiam
#1   — Edited

I see you have selected an ezrobot iotiny as hardware to use with Synthiam ARC software. A good place to begin is visiting the manufacturers website and following their tutorials in their support/learn section. Their website is www.ez-robot.com

once you get some details about the ezrobot product that you selected, a good place to start using Synthiam’s ARC software is the support section that has getting started tutorials.

access the support section to find the getting started guide by clicking SUPPORT from the top menu of this website

PRO
Canada
#2  

Hi MartyK

EZ-Builder is now called ARC.

PRO
Synthiam
#3   — Edited

As Jeremie said -  you can download ARC here: https://synthiam.com/Products/ARC

Or, you can click PRODUCTS -> ARC from the top menu of this website

PS, please comment on related topics or create a new topic. Your original post was on the MQTT client skill. I moved it here.

PRO
Synthiam
#4   — Edited

For sure... the manual for your product is on the manufacturers website. In this case, the manufacturer is www.ez-robot.com

you can change the IP address of either your router or the iotiny. Here’s a link to the relevant manual page from the manufacture that will help you: https://synthiam.com/Tutorials/Lesson/80?courseId=4

there’s a lot of getting started tutorials on ezrobot website for that product. Good place to start :)

Portugal
#5   — Edited

It is just 192.168.1.1 you can use a wifi dongle to connect directly to ezb

Portugal
#6  

Go here and follow the tuts: https://synthiam.com/Community/Tutorials/15?courseId=4

PRO
Synthiam
#7   — Edited

When you connect to the iotiny over wifi, what IP address are you assigned?

check using the cmd prompt and type ipconfig.exe

Would be helpful if you pasted a screenshot using Windows snippet tool here. So I can see the ip configuration of the cmd.exe ipconfig.exe

#8  

Did you try to reset the IoTiny to it default AP mode and start the setup process over to get it into WiFI mode? This usually helps. Look for the location of the reset button below:

User-inserted image

#9  

Sounds like you have two contact easy robots customer support. Good luck

PRO
Synthiam
#10   — Edited

If the led is flashing blue, then the wifi is working as well because that led is triggered by an event in the wifi driver. I wrote the code for ezrobot :). But they don’t pay us for product support so I’m graciously assisting LOL

also, the change of the wifi router is still on the same network. I provided a link to you above on how to change the IP address of the iotiny. Otherwise, you need to change your routers network. Your post describes that you merely changed the IP address of your router. You did not change the network address. The network address would have to change to avoid conflict.

I do not believe there is any fault in the product. You’ll have to change the network address so it’s not conflicting with your router. Or change the router network address.

it’s probably best to change the router network address though. I’m guessing your router is an older netgear. They had a lot of trouble by using .1/24 address space. A lot of products default to that space (such as wifi speakers) and they stopped using that address.

PRO
Synthiam
#11  

I edited my post. Looks like your caps lock is working :). Take a look at my revised post because your network is still the same as the default iotiny network. One of those two will have to change.

You can always disconnect the Ethernet of your computer and connect to the iotiny to change its network address. Then it’ll be fine to reconnect everything

PRO
Synthiam
#12  

Oh wow, a linksys with a default network of .1/24 eh? That’s wild - never seen that before!

one of your two devices will need to be on a different network. You’re still only changing the IP address and not the network.

the network is the 192.168.X part. So changing your router to 192.168.0.1 would have changed the network. And by doing so, all dhcp devices would change to because the router will handle the change for ya. That’s the easiest solution

the alternate is what I described above by changing the iotiny ip. And that would require disconnecting the Ethernet etc

PRO
Synthiam
#13   — Edited

You can’t have the same network across two network devices.

changing the IP address does not resolve a network conflict. The network on one of the network adapters needs to change

User-inserted image

PRO
Synthiam
#14   — Edited

Hi - you need to change the network of the router. Currently your router is on the same network as the EZB, which is .1/24. Change it to .0

PS, gotta say a WRT54G! That's awesome - i used to love those routers back in the early 2000's. Super classic router - a workhorse to see one still running!

Change this number to 0 ... so it reads 192.168.0.1

User-inserted image

PRO
Synthiam
#15  

You may need to reboot the PC after changing the network on the router.

  1. reboot PC

  2. Connect to IoTiny over Wi-Fi

PRO
Synthiam
#16  

When you connect via wifi - you see the iotiny? And you press connect and it says connected?

and When you go to command prompt and type ipconfig, do you see both the iotiny and your Ethernet ip addresses? They should be on different networks

can you copy and paste the ipconfig output?

PRO
Synthiam
#17  

So the iotiny has a flashing blue led but you don’t see it in the wifi network list?

PRO
Synthiam
#18  

Well this is a first! The blue led flashing is caused by an event in the wifi driver. So if there is a hardware failure with a broken antenna internally, that’s about all I can think of.

At least the network is setup for ya - so you’ll be good to go when it’s replaced with a new one

PRO
Synthiam
#19   — Edited

Maybe let the manufacturer (EZ-Robot) know. They have a Contact Us on their website :)

here is a link to the manufacturers website for the iotiny product: www.ez-robot.com

PRO
Canada
#20  

Hi @MartyK,

When we started shipping the IoTiny they were always in Anti-static bags. I will check with our manufacturer to see if they stopped using them. I do believe there are clear bags coated with staticide these days but I will need to double-check if those are the type they are using.

PRO
USA
#21  

Hi Jeremie, nice to see you.

Ez-Robot has great customer service, never failed me, please let Dylan know again.

My IoTinys are is plastic bags, don't know if they are Anti-static bags....

I would like to know also.

Thanks

EzAng

PRO
Canada
#23  

Thank you for the feedback Gentlemen,

I'll look into it and get back to you when I find out what's going on.

PRO
USA
#24  

My boards never work if the Anti - virus is on, I have to shut it off, try this

PRO
Synthiam
#26  

There’s a number of other and more affordable controllers you can use for Synthiam ARC software. Have you seen the esp32? It’s wifi enabled and only a few dollars. Also there’s an esp32cam as well which has a camera on it.

Check out the supporter Synthiam products here: https://synthiam.com/Support/Hardware/Hardware-Overview

as for ezrobot, maybe let them know about the trouble you’re having. If it is not showing up in the wifi list, sounds defective. You can find ezrobot website at www.ez-robot.com. See what they say about the product if it’s defective or not.

#27   — Edited

We need a lot more information if you want help figuring it out. This is not the support site for the hardware, but enough of us use it we can probably help.

Let's start with network.  If you are only on WiFi, do you see the ez-b's network?

PRO
Synthiam
#28   — Edited

Merged both threads together. Looks like the poster should be contacting ezrobot at www.ez-robot.com for a defective product

PRO
Synthiam
#29   — Edited

That's awesome. The manufacturer who made the product is always a good person to ask about their product. Just like if your Dell laptop keyboard broke, asking Microsoft for support won't be very helpful :D

PS, once EZ-Robot gets you up and running - this is where you'll start: https://synthiam.com/Support/Get-Started/How%20to%20Make%20a%20Robot/plan-a-robot