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Ez-b V3 Buy Back Program- Read Before Shipping

Important information regarding shipping of the ez-b v3's.

*Note: If this thread is still here, the buy back program is still active.

ez-b v3 Buy Back Program

Send in your ez-b v3 to recieve $50 in ez-credit!

Ship to:
Customer Service
EZ-Robot Inc.
Unit 10 - 6120 11 Street SE
Calgary, Alberta
T2H2L7

Include your:

- Full name
- Username
- Address

** Make sure to value your package at $5 per ez-b v3.**
When sending the ez-b v3 back to us, it will not be resold and now has a depreciated value. This means the value of your item should be listed as substantially lower than the original price.

Include on your shipping (commercial) invoice the following:

WARRANTY REPLACEMENT

This is the only term that encompasses the information needed to properly assess the package.

Thanks!



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Synthiam
#19  
Send back the v3 board, not the developer kit.

The EZ-B v3 was discontinued almost 5 years ago and is no longer supported by ez-robot. It may work in newer version of ez-builder, however, there's no support from ez-robot for it.

Also, the actual error you are receiving is...

Quote:


2/12/2017 11:07:46 AMConnected to COM5 at 9600
2/12/2017 11:07:46 AMReports 160
2/12/2017 11:07:52 AMConnection Failed: System.Exception: This device is not an EZ-B. Please follow the online tutorials on the EZ-Robot website.
at EZ_B.EZB.kGDpJxdsmr()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)


Which i pulled directly from your log file. It is important to read the error, as it explains what the error is. The error is that you're attempting to connect to a device which is not an ez-b v3. If you wish to use the v3 before sending it back, a firmware upgrade may be necessary. But, you should at least ensure you've added the v3 to the PC and follow the instructions. The last bit of v3 instructions are located here, in the learn section: http://www.ez-robot.com/Tutorials/EZ-Bv3.aspx

Maybe you can have one last kick-off with your v3 before it gets sent away:)
Philippines
#20  
Thanks DJ.

I also encountered that message but wasn't quite sure about it since I'm using an EZ-Bv3+ board which came with the Dev Kit.


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Note that, I already followed that tutorial from your link (among all others), several times, removing and adding it on Window's Bluetooth devices list. The error log that I get from the Update Firmware Log is this:

Quote:


2/13/2017 2:49:00 PM - Connection Failed: System.ArgumentOutOfRangeException: The maximum baud rate for the device is 115200.
Parameter name: baudRate
at System.IO.Ports.SerialStream..ctor(String portName, Int32 baudRate, Parity parity, Int32 dataBits, StopBits stopBits, Int32 readTimeout, Int32 writeTimeout, Handshake handshake, Boolean dtrEnable, Boolean rtsEnable, Boolean discardNull, Byte parityReplace)
at System.IO.Ports.SerialPort.Open()
at EZ_B.EZB.Connect(String hostname, Int32 baudRate)
2/13/2017 2:49:00 PM - Disconnected
2/13/2017 2:49:00 PM - Connection attempt error

Available Ports:
- COM5
- COM6


This happens every time. The problem is I can't update the firmware because the Update Software wouldn't even make a connection.

In any case, I'll tinker for a few bit and see.

Sorry, I know this is not the right thread for support but it might help others.
#21  
Hi DJ,

Thanks for helping with my last comment on the boards today. While looking for a resolve for "System.ArgumentOutOfRangeException" error I am receiving on my EZBv3 board during firmware upgrade, I came across this forum page "Ez-b V3 Buy Back Program" Am I eligible to return my EZBv3 for a credit to purchase some goodies on ez-robot.com? I'd like to upgrade the a newer version of the board if possible.

Thanks for the great platform:D
-Doc

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Synthiam
#22  
Hi @SubBass100,

Yep, your EZ-Bv3 is still eligible for the buy back program just contact Customer Support and let them know that you are sending it back.
#23  
While digging through a box I found 2 EZB 3's. This buyback still alive?
Synthiam
#24   — Edited
Yes it is for EZ-Robot's ez-b v3 buy-back - follow the directions above

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